Terms of Use

By accessing or using the ZapTap website located at zaptap.net (the "Site"), or by engaging ZapTap for any services, you agree to be bound by these Terms of Use ("Terms"), our Privacy Policy, and our Cookie Policy. If you do not agree to these Terms, you must not use the Site or our services.

These Terms constitute a legally binding agreement between you ("you," "your," or "User") and ZapTap ("we," "us," "our," or "Company"). If you are using the Site or services on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

ZapTap is a full-service digital marketing agency providing services including, but not limited to: search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, content marketing, email marketing, web design and development, conversion rate optimization (CRO), and marketing consulting.

The specific scope, deliverables, timelines, and fees for any engagement are defined in separate service agreements, statements of work, or subscription terms agreed upon between ZapTap and the client. These Terms govern general use of our Site and provide the baseline legal framework for all interactions.

We reserve the right to modify, suspend, or discontinue any aspect of our Site or services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services, except as provided in a separate service agreement.

5.1 Our Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio, video, software, and the compilation thereof, is the property of ZapTap or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The ZapTap name, logo, OmniSEO methodology, and all related names, logos, product and service names, designs, and slogans are trademarks of ZapTap. You may not use these marks without our prior written permission.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial purposes. This license does not include the right to:

• Modify or copy Site materials beyond what is necessary for personal, non-commercial viewing.
• Use any data mining, robots, or similar data-gathering tools.
• Download any portion of the Site (other than page caching) without our express written consent.
• Use the Site or its content for any commercial purpose without a separate agreement with us.

5.3 Client Deliverables

Ownership of deliverables created during a client engagement is governed by the applicable service agreement. Generally, clients retain ownership of final deliverables (such as website designs, content, and creative assets) upon full payment, while ZapTap retains ownership of its proprietary tools, methodologies, frameworks, and pre-existing intellectual property.

5.4 User-Submitted Content

If you submit content to us through the Site (such as form submissions, testimonials, or feedback), you grant ZapTap a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for business purposes, unless otherwise agreed in writing.

THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, ZAPTAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ZapTap does not guarantee specific results from the use of our services. Marketing outcomes are influenced by numerous factors beyond our control, including market conditions, competition, product quality, and client cooperation. Any case studies, testimonials, or performance metrics displayed on the Site represent individual client results and are not guarantees of future performance.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

You agree to defend, indemnify, and hold harmless ZapTap, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms.
• Your use of the Site or services.
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights.
• Any content you submit to or through the Site.
• Your violation of any applicable law, rule, or regulation.

This indemnification obligation shall survive the termination of these Terms and your use of the Site.

11.1 Informal Resolution

Before filing any formal legal proceeding, you agree to attempt to resolve any dispute with ZapTap informally by contacting us at hello@zaptap.io. We will attempt to resolve the dispute through good-faith negotiation within 30 days of receiving your notice.

11.2 Binding Arbitration

If informal resolution is unsuccessful, any remaining dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

11.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any applicable service agreements, constitute the entire agreement between you and ZapTap regarding your use of the Site, superseding any prior agreements or communications.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of ZapTap.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.