WCAG-compliant audits, remediation, and ongoing monitoring that protect your business from lawsuits while opening your doors to the 1.3 billion people worldwide living with disabilities. Subscription-based. No lock-ins.
ADA lawsuits are increasing every year. These are the most common compliance failures we find and fix.
Rapid remediation to fix violations, generate compliance documentation, and build a defensible accessibility program.
Comprehensive alt text audit and implementation ensuring every image communicates its purpose to screen readers.
Full keyboard navigation implementation with visible focus indicators and logical tab ordering across every form.
Systematic color palette adjustments that meet AA or AAA contrast ratios while preserving your brand identity.
Caption and transcript production for all media content plus audio description tracks for video-heavy pages.
Semantic HTML remediation with proper heading hierarchy, landmark regions, and ARIA attributes for complex components.
Evaluation and replacement or patching of inaccessible third-party tools with compliant alternatives.
Automated scanning plus manual testing on a recurring schedule to catch regressions before they become problems.
From initial audit to ongoing monitoring, we handle every aspect of making your digital presence accessible.
Thorough manual and automated accessibility audit against WCAG 2.2 Level AA standards with prioritized remediation roadmap.
Hands-on code fixes that resolve every identified WCAG violation, from alt text and heading structure to complex interactive components.
Component libraries built from the ground up with accessibility as a first-class requirement, ensuring every element meets WCAG standards.
Targeted optimization for assistive technology users including NVDA, JAWS, VoiceOver, and TalkBack across all major browsers.
Remediation of PDF documents, Word files, and downloadable content to meet accessibility standards and assistive technology requirements.
Hands-on training for your design, development, and content teams so new work meets accessibility standards from the start.
Automated and manual accessibility monitoring that catches regressions and new violations before they create legal exposure.
Documentation and evidence packages that demonstrate your accessibility commitment and compliance progress to legal teams and regulators.
Accessibility is not just about legal compliance. It expands your market, improves SEO, and creates better experiences for every user, including those without disabilities.
ADA digital accessibility lawsuits exceeded 4,000 in 2024. A compliant website with documentation is your strongest legal defense.
1.3 billion people globally live with disabilities. An accessible website opens your business to a market with $13 trillion in disposable income.
Accessibility improvements like semantic HTML, alt text, and heading structure directly overlap with search engine ranking factors.
Accessibility features like captions, keyboard navigation, and clear contrast benefit all users, not just those with disabilities.
Demonstrating a commitment to inclusion builds loyalty and trust with customers, employees, and partners who value equity.
ADA lawsuits received by our clients after completing a ZapTap accessibility remediation program
A proven methodology that moves your website from non-compliant to fully accessible with minimal disruption.
Combined automated and manual accessibility testing against WCAG 2.2 AA standards, covering every page template, interactive component, and user flow on your site.
Immediate fixes for high-impact, low-effort violations like missing alt text, color contrast issues, and form labels that dramatically reduce your risk exposure.
Code-level fixes for complex violations including keyboard navigation, ARIA implementations, dynamic content accessibility, and interactive component rebuilds.
End-to-end testing with screen readers, voice control, switch devices, and keyboard-only navigation across browsers and devices.
Accessibility statement creation, VPAT preparation, and hands-on training for your team to maintain compliance going forward.
Automated weekly scanning, quarterly manual reviews, new content testing, and regression monitoring to maintain continuous compliance.
Accessible product pages, checkout flows, and account management that ensure every shopper can complete a purchase independently.
Patient portal accessibility, appointment booking, and medical information that meets both WCAG and Section 508 requirements.
Accessible online banking, account dashboards, and financial tools meeting regulatory accessibility mandates.
Learning management systems, course content, and student portals accessible to learners of all abilities.
Section 508 compliance for government websites ensuring equal access to public services and information.
Intranet, HR portals, and public-facing sites that demonstrate accessibility commitment to employees and customers.
An online retailer faced an ADA lawsuit and needed urgent remediation to achieve compliance.
The store received an ADA demand letter citing 340 WCAG violations. Their overlay widget had given a false sense of compliance while leaving critical barriers in place for assistive technology users.
We conducted a full manual audit, removed the ineffective overlay, performed code-level remediation across 120 page templates, and produced compliance documentation for their legal team.
A regional bank needed their entire digital presence to meet WCAG standards before a regulatory audit.
Online banking, loan applications, and account management interfaces had critical keyboard navigation and screen reader issues that prevented disabled customers from using core banking services.
We remediated the public website, online banking portal, and loan application flows with full ARIA implementation, keyboard navigation, and extensive assistive technology testing across all major screen readers.
A public university needed to achieve Section 508 compliance across 8,000 web pages and 2,000 PDF documents.
A federal compliance review found systemic accessibility failures across the university website, student portal, and downloadable documents threatening their federal funding eligibility.
We audited and remediated the web presence in phases, built accessible templates for new content, remediated priority PDF documents, and trained 150 content editors on accessibility best practices.
“After ZapTap remediated our site, the ADA lawsuit was dismissed and our conversion rate actually went up 15%. Accessibility made our store better for everyone, not just users with disabilities.”
“We passed our regulatory audit with flying colors. ZapTap found and fixed issues that our previous overlay tool completely missed. Our disabled customers can now bank independently online.”
“ZapTap trained 150 of our editors and built accessible templates that make compliance sustainable. We went from a federal finding to full compliance in under four months.”
Yes for most businesses. Courts have consistently ruled that the ADA applies to websites as places of public accommodation. Over 4,000 ADA digital accessibility lawsuits were filed in 2024 alone, targeting businesses of all sizes across every industry.
No. Overlay widgets do not fix the underlying code issues and have been explicitly rejected by accessibility experts, disability advocacy organizations, and courts. They can actually make the experience worse for assistive technology users while giving a false sense of compliance.
We recommend WCAG 2.2 Level AA as the standard target. This is what courts, regulators, and DOJ guidance reference. Level AAA is aspirational and not typically required, though we can help achieve specific AAA criteria when relevant.
Most websites achieve full WCAG 2.2 AA compliance in 6 to 10 weeks. Larger sites with thousands of pages or complex web applications may take 12 to 16 weeks. We start with quick wins that reduce legal risk within the first two weeks.
Modern accessibility practices enhance design rather than restrict it. We work within your existing brand guidelines to improve contrast, focus indicators, and layout in ways that make the site better for all users. Most changes are invisible to sighted users.
Our ongoing monitoring subscription includes weekly automated scans, quarterly manual audits, new content testing, and regression detection. This catches issues before they accumulate and keeps your compliance documentation current.
A Voluntary Product Accessibility Template documents the accessibility status of your product against WCAG criteria. Enterprise buyers and government agencies often require VPATs during procurement. We prepare these as part of our compliance documentation package.
Book a free accessibility audit and discover how close your website is to WCAG compliance today.